Service now admin
I am a beginner to web development wanna become a MERN stack developer














INCIDENT
dependency




city value should be dependent on country value so open configure dictionary in city


select country india and select configure choices and select the choices u want




Data Lookup Rule
when we select impact is 1 urgency is 1 and priority is 1 so to make fields like this we should go to


configure choices like above
and create new ones


custom data lookup role
here below we have pending reason adn down 2 fields in passport booking request tablet o create dlr



click on submit




we have to get the choices we have defined in passport table

do the same for all fields


When Customer Selcted Boooking Reason is : "Onsite Opportunity" and Booking Through "Application" : We should setup booking type is "Tatakal"





the click on save and on bottom

here matcher fields are first two fields and setter field is third field that it should depend on


